At Techcraft Canada Ltd., we are very proud of the quality and integrity of our product. It is for this reason that we stand behind our product and offer a 1 year limited warranty on replacement parts.
Our warranty protects against all defects in our furniture parts for one year from the date of purchase. If a part proves defective, we will replace that part free of charge. Keep in mind, our warranty does not cover damage due to abuse, overloading or incorrect use of your unit.
In order for us to serve you better, faster and accurately, you must specify the part # or part letter required on the Replacement Part Form. This information can be found on your Assembly Instruction Sheet.
Please note: You will need your assembly instructions sheet in order to complete the online parts ordering form. If you do not have it, please acquire it so that you may continue.
It is our effort to provide you with your replacement parts as quickly as possible; all our parts are sent out via UPS or other transporters of our choice. However, certain factors such as transit time and variations in demand may affect the receipt of the parts requested. Your patience and understanding are always appreciated.